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Refund Policy
At CosyHub, customer satisfaction is our top priority, and we aim to provide you with a seamless shopping experience. If you're not entirely satisfied with your purchase, we have a transparent refund policy in place to address your concerns.Eligibility: To be eligible for a refund, you must request it within 30 days of purchase. The product must be unused, undamaged, and in its original packaging with all accessories and documentation included.Refund Process: Once your return is received and inspected, we'll initiate a refund to your original method of payment within 5-7 business days. Alternatively, you can opt to receive store credit, which can be used towards future purchases on CosyHub.Non-Refundable Cases: Please note that refunds may not be granted for products that have been used, damaged, or are not in their original condition. Additionally, certain items, such as digital downloads or personalized products, may not be eligible for refunds.Customer Support: If you have any questions or need assistance with your refund request, our dedicated customer support team is here to help. Feel free to reach out to us, and we'll ensure that your concerns are addressed promptly and satisfactorily.
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